At Fermata Music School Lucan
the academic year 21/22
offer up to 36 lessons and is divided into 3 Terms.
Term Dates for Academic Year 2021-2022
Term 1 will commence on Monday 6 September 2021 and will last 12 weeks until Sunday 5 December 2021
Term 2 will commence on Monday 6 December 2021 and will last 12 weeks until Sunday 20 March 2022
Term 3 will commence on Monday 21 March 2022 and will last 12 weeks until Sunday 24 June 2022
Summer Term 2022 will commence on Monday 27 June 2022 and will last 6 weeks until Sunday 31 July 2022
Note: Summer Term 2022 represents an Intense Summer Lessons, Rock Camps, Music Camps for all students willing to participate in.
Mid-Term Breaks during 2021-2022
There are four planned midterm breaks between September 2021 and June 2022
Halloween Break: from 25 October 2021 until 31 October 2021
Christmas Break: from 20 December 2021 until 2 January 2022
Spring Break: from 14 February 2022 until 20 February 2022
Easter Break: from 11 April 2022 until 24 April 2022
Note: The Mid-Term breaks can be converted at the discretion of the Fermata Music School to regular weeks of lessons in order to facilitate for additional and unplanned closures. Replacement classes might be organised during mid-term breaks at mutual agreement with the teacher
Planned Closures during 2021-2022
There are a number of planned closures during the academic year 2021-2022. All dates that will fall into that category are not billed:
Winter EXAM Session: Saturday, 4 December 2021 (TBC)
St. Patrick’s Day: Thursday, 17 March 2022
May Bank Holiday: Monday, 2 May 2022
Summer EXAM Session: Saturday, 28 May 2022 (TBC)
June Bank Holiday: Monday, 6 June 2022
Note: The exacts dates and format for Winter and Summer RIAM exam days will be announced at the start of each relevant term, e.g. Term 1 for the Winter session and Term 3 for the Summer session. The dates would depend on the RIAM examiners availability.
Fermata Music School Lucan – Our Rules
This set of rules apply to all students taking part in any course being provided by Fermata Music School Lucan with registered address in Unit 14, Millbank Business Park, Lucan, Co Dublin and TAX Registration No.: 3606733A
The terms described below may sound strict to you, but we can assure you, these are to provide the optimal conditions for delivering top quality music lessons at the right price. Our team of experts spend long meetings and calls to agree set of transparent rules for the seamless operation of the school. We believe our terms and conditions are to be as fair as possible to take excellent care of every valuable music student or parent.
The rules presented show a reflection on years in the music industry business and dealing with many different types of customers. In case of a severe breach of the rules, we might proceed with further actions taken by Fermata School of Music Lucan against student or applicant.
1. Our Terms Dates and how do we announce them?
Fermata Music School Lucan provides music lessons during 3 Terms that aligns with most primary & secondary schools in Irelands. Some small exception to dates are reserved, but we will be communicating all changes to students and parents at the start of the NEW TERM. It is the responsibility of our students to ensure they’re aware of all key dates in each Term of lessons. For a detailed breakdown, including planned closure, breaks, competitions, exam entries, etc., please visit our website – www.fermatamusicschool.com/calendar. Fermata School of Music reserves the right to amend dates of Terms and critical events – we will provide in writing update two weeks ahead of any necessary change.
2. How do we contact you?
Our communication with students and parent is mainly base on e-mail correspondence; occasionally, we may need to contact you over the phone or video link if the query cannot resolve using other methods of communication.
It is the student’s responsibility to ensure Fermata School of Music Lucan has the correct contact details; the student/parent should communicate any changes to Fermata School of Lucan at the earliest possible time. We cannot take responsibility for MISSED COMMUNICATION, late/missed payment, exam entries that will occur due to incorrect contact details provided.
Fermata School of Music Lucan uses an advanced school management system, My Music Staff, for its daily operations. Most of the communication will be triggered using this system and send over as a bulk message. Occasional errors can occur when bulk sending the message or when the lesson reminder is issued. If you discover any inconsistencies, please let us know as soon as possible by reaching our office’s email: info@fermatamusicschool..
3. How do we schedule our excellent music lessons?
Scheduling music lessons is the core aspect of a successful music school. Our scheduling policy is based on a term by term basis. After completing your initial consultation and free of charge TRIAL CLASS, we will give you an option to book your time slot for the term or full academic year.
We will inform the student of the lesson day, time and the date of their first lesson.
Fermata School of Music Lucan will aim to confirm all the lesson details by email but does not guarantee that this will be the case if it deems sufficient confirmation has been provided by other means.
If the agreed lesson times or days need to be changed, the pupil will be contacted as far in advance as possible. We will make alternative arrangements to continue the lessons at times and on days that suit the pupil and Fermata School of Music Lucan.
Every student that would attempt for RIAM/ABRSM examination above GRADE THREE should have at least one 45 minutes of private class every week. School’s recommendation for that level is to have two 30 minutes classes every week to maintain appropriate learning progression.
4. Fermata’s Enrollment Procedure - Key Facts
To have a guaranteed place in the oncoming term, we advise you to pay a security deposit with the course application.
We will credit the deposit when issuing an invoice for the Term of lessons the deposit refers to.
The lesson agreement between Fermata School of Music and the pupil is a rolling agreement that continues into each new term and new year, without the additional notice required. That process operated in good faith, and in case of discontinuance, we would ask for two weeks notice, so we opportunity to fill your place with a student from the waiting list.
The families are emailed their invoices towards the end of each term regarding the following term’s lessons until two weeks cancellation notice is received.
Fermata School of Music politely suggests enrolling as soon as possible as the number of candidates might be larger than slots available at each instrumental course. Specific teachers might be only available on selected days of the week – please check carefully without a manager.
Our capacity is limited, and we will accommodate all applicants on a first-come-first-served basis, with priority given to all customers that decide to pay a security deposit.
5. Understand Our Billing System
The design of the Fermata School of Music Lucan billing system is to issue automated invoices to pay by debit/credit card or transfer the appropriate amount to a bank account. Automatic invoices are given one week before the start of each Term.
All invoices must be cleared in full before 1st class commences unless the MONTHLY PAYMENT plan is agreed upon and set up. For all students starting mid-term, billing until the end of Term applies similarly.
We base our policy around billing on the assumption that each student will continue education into the next term. That means each student we will invoice for each future term of lessons in a week preceding the commencement of the new term of classes.
We will set up each student/parent with access to the Fermata School of Music management system, My Music Staff, where all records of payments, invoices are stored. You can also set up an automated or partial payment of your invoice using this Portal.
New students joining our school will receive an invoice upon completing the registration and before 1st regular class of term commences.
A discount of 7% will apply to all lessons where there are three or more activities booked for one family account registered with Fermata School of Music Lucan.
A discount of 7% will apply to all lessons where payment is made for a full year of lessons in advance.
6. How to pay for your lessons?
FSOM Lucan prefers bank transfer, cheques or debit/credit card online payments as a method of payment for your music lessons fees.
Each Debit/Credit Card processed is subject to a convenience fee of 1.4% on top of lesson fees. If you’re paying by the month, your convenience fee will apply when using your debit/credit card for payment. We encourage our customer to pay your music lesson fees via Electronic Funds Transfer (EFT) to our bank account.
Fermata School of Music Bank Account (PROVIDE BANK DETAILS HERE). Please ensure to provide your name and invoice number in the bank transfer title to identify your payment quickly.
If you have difficulty processing payment online, you can contact one of our team members to take payment over the phone.
CHEQUE payments are accepted; you must write the cheque to FERMATA MUSIC SCHOOL
CASH payments are accepted but are discouraged due to ever-increasing banking fees and safety concern around cash handling.
All late payments are subject to penalties fees – all explained below.
7. Registration Fee/Late Payments/Penalties
Each of the new/recurring registrations is a subject to yearly administration fee of €30. This fee would apply in September; we will make an exception will for students who started a course mid-year (Term 2 & Term 3) – in such case fee is charged before 1st class and is recurring yearly. Please note we only charge the fee once per family no matter how many courses or people from the same family attending school.
For all family accounts with arrears lasting over 28 days, Fermata School of Music Lucan applies a late payment fee of €15 and then €10 for every 14 days after, until full payment is received to include late payment fees.
We may hand over any accounts with arrears over 45 days for Debt Collection; however, we will make numerous attempts to recover the debt before this happens.
Fermata School of Music does reserve the right to temporarily and entirely suspend pupils from lessons with unpaid term fees during term time. A temporary suspension means that we will keep the lesson timeslot available for the student in the hopes that you will make a payment. A full suspension implies that the school has the right to fill the pupils’ lesson time slot with another pupil from the waitlist.
8. How to withdraw from Fermata School of Music
The notice of termination applies to all classes/courses (whether 1-to-1, group lessons or occasional camps). All cancellation requests must be in writing and addressed to the school office and required for a minimum of two weeks before the final class is due. We will not accept verbal notice from students, parents.
There are no refunds in the ‘pay by semester’ after completing the first three classes of the semester. We maintain a strict no refunds policy in other courses and seasonal camps.
Fermata School of Music Lucan reserves the right to terminate the contract with immediate effect due to payment arrears over 45 days, not following the Code of Behaviour or breaking Internal Regulations.
Security deposit paid to secure place in the oncoming term is non-refundable if the student will notify the school of discontinuance less than two weeks before the 1st scheduled class.
Fermata School of Music Lucan reserves the right to remove a pupil from the student list in the case of:
- Internal Regulations or Code & Behaviour Policies breach
- Non-payment for more than three lessons,
- Frequent non-attendance, in such circumstance, we will give two weeks notice to the applicant or parent.
In case of a severe breach of Internal Rules or Code of Behaviour, we reserve the right to terminate the course with immediate effect.
Fermata School of Music Lucan reserves the right to dismiss any student for frequent absences, disciplinary reasons, not following our policies or code of behaviour, overdue tuition payment. Dismissed students are not entitled to any refund of tuition fees.
9. How to change your time slot or teacher?
Our approach to timetables and assigned teachers represents a rolling booking from Term 1 to Term 3, so we will maintain the time/teacher assigned during your first class until the end of Term 3.
As a bonus, we maintain the same time/teacher when you re-join us in next Academic year unless you request a change to your schedule (subject to €50 security deposit paid)
If students ask to change the assigned time slot during the existing term of lessons, we can facilitate that, subject to teacher availability.
We don’t recommend changing a teacher during the Term of lessons, as this can affect the development plan set up at the start of each Term by the individual teacher.
If you require to change a teacher between two terms of the lesson, a two-week notice will be required to ensure we can facilitate hand-over to another tutor (subject to availability).
10. Students Absences - Our Cancelation Policy
When the student cannot attend a lesson, please let Fermata School of Music know at the earliest time possible. The easiest method is to cancel the class would be by using the Parents/Student portal, or by sending an email to our office at firstname.lastname@example.org . You are welcome to approach your music teacher directly if you decide to.
Fermata Attendance Policy – a student is obliged to attend music lessons regularly. We do not schedule music lessons on Bank Holidays. We can only reschedule a class on behalf of a student if the reason for the absence falls under missed lesson policy.
When a student cannot attend an in-person class, we will happily connect with the student using online platforms (Zoom, Skype, FaceTime, WhatsApp), so the lesson is not forfeited. Please provide a minimum of 2 hours notice for the teacher to re-configure for the online class setup for such circumstance.
Missed Lesson Policy – we will consider any scheduled lesson forfeited if a student will not attend or explain the absence. The exemption of this rule can only apply in specific cases outlined below, such as Certified Sick Leave, Hospitalisation or Family Bereavement, State Exams.
For any missed lesson falling into any of the above cases, Fermata School of Music Lucan will arrange a catch-up lesson(s) at a mutually agreeable time for both the student and the teacher. We require proof to support the time of absence from the lesson/lessons. The certificate/letter must outline the duration of absence and the reasons. As a courtesy, you should send a to the school’s office to consider any credit.
If a student does not attend any re-scheduled classes, such a lesson will be forfeited, and we do not offer further replacement dates.
The Educational Leave absence must be applied at least two weeks before planned absence for any credit is considered.
It is the manager’s discretion to apply credit for missed class to the family account. Please note that we will not transfer credit for money, but we will instead offset it against the next term’s fees. This courtesy credit does not extend to any other family relations.
Late Lesson Policy – if a student is late for a lesson, then he /she will receive only the balance of the lesson duration. If a room schedule is running a few minutes late for unforeseen circumstances, the student will still receive the whole time of his / her lesson.
“No shows” or any unexplained absences are treated as music lesson is forfeited without any right to receive a Make-Up Class or credit for the following Term of class.
11. Fermata’s Make-Up Lessons Policy
Replacement lessons can happen during regular weeks or mid-term breaks. Alternatively, we can offer an extension to the current lessons. For example, an extra 15 minutes over two weeks will cover a replacement time for 30 minutes class. All changes would need mutual between student/parent and teacher.
We go far and beyond to ensure our replacement lesson suits your busy schedules. However, if you prefer not to have the replacement class, such lessons are considered forfeited.
We encourage all students and parents to work out together with your teacher to come forward with a mutually beneficial time for a replacement lesson. We instruct our teachers to engage with you on this matter, so please let us know if this is not happening.
It is the manager’s discretion to apply credit for missed class to the family account. Please note that we will not transfer credit for money, but we will instead offset it against the next term’s fees.
12. Teachers Absences - How do we deal with that?
If your current teacher cannot make a lesson/s, the school will cover this period with a substitute teacher known to the school and has the relevant experience. In this instance, all lessons will continue until the teacher returns. We will expect all students to attend classes during the substitution period.
If the school cannot provide a substitute teacher, then the lesson/s will either be rearranged upon the teacher’s return or credit for the next Term of lessons offered.
Fermata School of Music Lucan reserves the right to cancel any group course, summer camps and seasonal courses because of insufficient enrolment levels. In such a case, we will refund tuition fees and deposits.
13. Graded Exams (Royal Irish Academy Of Music, Rock School of Music) and Competitions
Each academic year Fermata School Of Music Lucan assisting several students with a chance to attempt a Royal Irish Academy of Graded Exams (RIAM, ABRSM, Rock School of Music) and Competitions.
Fermata School of Music also sends students to various music competitions over in Ireland and Europe.
Each exam session or competition dates are outlined in the school’s Year Calendar and cannot be changed. The Competition dates are dependant on the organisers and may involve additional charges such as transport and accommodation.
Your teacher decision about attempting the graded exam or competition is final and is appropriate for each student’s level of performance, knowledge and age.
When a student is absent on the day of the exam/competition, we will treat such absence as the exam/competition is forfeited. We will not refund any associated fees.
Please note that Exams & Competitions are only part of music education in Fermata School of Music Lucan and are not mandatory during your musical journey with us.
Fermata School of Music will aim that every student approaching the exam/competition has knowledge and skills to achieve the highest possible marks.
However, we take no responsibility for the final marks of the exam due to 3rd party circumstances affecting participant, such as stress, examination pressure of performing in front of the external examiner.
14. Safety Rules at Fermata School of Music Lucan
Please make sure to collect your child promptly after lesson/class time for your and your children safety. Children are under the supervision of Fermata School of Music Lucan during class time only.
Neither teachers nor administrators are responsible for supervising children outside of teaching time or during the seasonal concerts, events or waiting times.
Fermata School of Music is not liable for any injures, or personal damages that occurred outside of teaching hours in the building curtailment or the area outside the building.
During wet weather/wintertime, we advise to pay special attention when moving across the interiors of Fermata School of Music. Management suggests having spear pair of shoes to use exclusively to move inside the building during such conditions.
Any student under the age of 10 will not be permitted to leave the school without a parent/guardian or informing the leading teacher or staff member.
All teachers in Fermata School of Music are highly qualified instrumental experts giving You or Your child a unique opportunity to become an independent musician.
Fermata School of Music is fully committed to safeguarding its young students’ well-being. Teachers must, at all times, show respect and understanding for the rights, safety and welfare of students and conduct themselves in a way that reflects the principles of the school.
The Child Protection Policy aims to promote best practice in protection and set out a procedural framework to ensure that all who have contact with the young students are equipped to make informed responses to specific issues and minimise the risk of protection and welfare issues.
All teachers and assisting staff in Fermata School of Music must sign the Self-Declaration Child Protection Form and are Gardai Vetted.
15. Our policy for filming & photography
Occasionally, we record movies or take photographs of students from lessons, performances, concerts for possible use on our website, share them across Social Media channels, or create school promotional materials, such as leaflets and brochures.
We will offer no compensation to individuals who appear in the photographs.
Please let us know if you do not wish your or your children photograph to appear through any mentioned media channels.
PHOTO CONSENT FORM
16. How to contact our school in case of any questions?
The best way to contact our office is by phone or e-mail using one of the numbers provided:
Reception/Office: Ph: 01 621 8673
Tomasz Mikiciuk – School’s Manager; Mob: 085 1257503
Patrycja Mikiciuk – Head of Fermata; Mob: 085 1251712
General E-Mail: email@example.com
Our office is only staffed on a limited amount of hours during the day, so any attempt to visit our school should precede with appointment booking query send to firstname.lastname@example.org
17. Changing To Terms & Conditions
Fermata School of Music Lucan reserves the right to change Terms & Conditions without notice given to students.
A copy of the most recent Terms & Condition will always be available on our website and upon request PDF copy will be e-mailed to student or parent.